Refund policy
Returns & Refunds Policy
Return Eligibility
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. To be eligible, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
How to Start a Return
To initiate a return, please contact us at skasfarming@gmail.com.
If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Return Address
Sector-16, Room No-127,Koparkhairane,
Navi Mumbai – 400709,
Maharashtra, India
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods (such as food, flowers, or plants)
- Custom or personalized products
- Opened or used skincare and beauty products (including face masks, soaps, and serums) due to hygiene reasons
- Hazardous materials, flammable liquids, or gases
We also do not accept returns on sale items or gift cards. Please contact us if you have questions about a specific product.
Exchanges
The fastest way to ensure you receive the item you want is to return the item you have. Once the return is accepted, you can place a new order separately.
Refunds
We will notify you once we've received and inspected your return. If approved, your refund will be issued to your original payment method within 10 business days.
Please note that banks and credit card companies may take additional time to process the refund. If more than 15 business days have passed since approval, please contact us at skasfarming@gmail.com.